When processing your order, you can choose from several payment options, which are:

Ideal

Bank Transfer

PayPal

Payment upon pickup: debit card and cash

iDeal | Wero

Select the “Ideal” option in the online store. This option is available only for payments made from the Netherlands.

Bank Transfer

If you select these options, you will receive an email confirming your order after you place it. This email will also include the invoice number and the total amount of your order. Please transfer the total amount listed to account number: NL36KNAB0762722673 in the name of Struik Model Technology, citing the invoice number.

The BIC code for KNAB Bank is KNABNL2H

The products you ordered will be shipped only after we receive your payment.

PayPal

If you choose these options, you will be redirected to PayPal after confirming your order, where you can complete the payment immediately using your own account information.

We can see this right away, so your order will be able to be shipped.

Please note: With this payment option, you’ll pay a 4% PayPal fee within Europe and a 6% PayPal fee outside of Europe.

Pay on Pickup

You are, of course, more than welcome to pick up your order and pay for it right then and there. You can pay by debit card, payment request, or cash. Pickup is available by appointment only.

Returns

Returns

You have the right to cancel your order up to 14 days after receipt without giving a reason.

After cancellation, you have another 14 days to return your product.

Return costs
The costs for returning your order are at your own expense. These costs may vary depending on the country and the carrier.

Refund
We will refund the full purchase price, including the original standard shipping costs, within 14 days of your cancellation.
We may wait to issue the refund until we have received the product or you have provided proof that the product has been returned.

Return conditions
The product must be returned in its original condition and packaging, if reasonably possible.
In the event of damage or use beyond what is necessary to assess the product, we may charge for depreciation. We may request you to send photos in the event of damage to the product.

Exceptions
If the product is defective, damaged, or incorrectly delivered, we will cover the return shipping costs.

Custom-made products, such as displays and batteries, as well as specially ordered servos and Jeti products, are excluded from the right of withdrawal and therefore cannot be returned.